Frequently Asked Questions

I signed up for AutoPay but need to make changes. How can I update my banking information?

To update your banking information, log in to your myOUC account and go to the Billing & Payment section. It takes approximately 30 days for the new banking information to take effect. If a payment is already in progress, please call OUC’s Customer Service at 407-423-9018 during normal business hours for assistance. 

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