Account Summary
The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments
Learn about the different ways you can pay your bill online.

Update Your Personal Info
Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are
Access the same important information on your phone, tablet, or computer.

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News & Announcements
Access our archive of new releases, feature stories and more.

Careers at OUC
Find out if a career at OUC might be right for you.

Investor Relations
OUC strives to make public information readily available.

The History of OUC
Standing out as The Reliable One since 1923.

Outages and Problems

When outages do occur, you can expect our crews to respond quickly to restore power promptly and safely. We know it's never convenient to be without power -- that’s why we provide multiple ways for you to report your issue.

Report via Text
Use your mobile device to text OUT to 69682 (myOUC). You'll receive updates via text about the outage cause and estimated time of restoration.

Report Online
Log In to your account to report your outage or service problem.

Report via Phone
Use our 24-hour outage reporting line by calling 407-423-9018.

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If you are having a problem with billing or payment, visit Report a Billing or Payment Problem.

Report an Outage or Problem Report water or electric problem at your address. Learn More
Report a Streetlight Outage Let us know when a streetlight's not working. Learn More
Outage Map Check for outages in your area. Learn More
Request Tree Trimming Report trees that interfere with power lines. Learn More
Report a Hazardous Condition Report a downed line or other hazardous condition. Learn More