Exclamation mark  ATTENTION: OUC has been made aware by the United States Postal Service that delays in mail delivery may cause your most recent OUC bill to arrive later than anticipated. You can obtain a copy by signing in to your my.OUC.com account, where you can review your balance, print/view your bill and pay your bill online any time. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.OUC.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.

Ultra Low Flow Toilet Rebate Form


  1. ws-products-toilets-graphic-factoid-savings

    To qualify, the new toilet must be an EPA WaterSense certified model that consumes 1.28 gallons per flush (GPF) or less and replace an existing toilet that consumes 3.5+ gallons per flush (GPF).
    •  Toilets made before 1980 typically consume 5+ gallons per flush (GPF)

    • Toilets made between 1980-1993 typically consume 3.5 gallons per flush (GPF)

  2. Homes built after 1994 are not eligible for this rebate.
  3. Toilet(s) must have been purchased/installed within six months prior to applying for the rebate.
  4. Documentation to be emailed to conservationsupport@ouc.com.
  5. Provide a copy of the receipt/invoice which includes the model number of the toilet(s) installed.
    • If you are a PCN contractor submitting for PCN point-of-sale rebate reimbursement, please be sure to also provide the OUC invoice, per the PCN guidelines.
  6. Provide a copy of the product information about the new toilet such as a manufacturer’s brochure or specification sheet, retailer’s product description screenshot, WaterSense certification screenshot, etc.
  7. A photograph of each old toilet you wish to replace which clearly shows the year of manufacture is required, and please click here for further guidance.

It is highly recommended to provide this to avoid processing delays.
Please enter 10-digit phone number without dashes (5555555555).
Please enter date in MM/DD/YYYY format.
I certify that the toilets
replaced were made before
1994 and consumed 3.5
gallons per flush or more.*

Please enter in dollar and cents amount (ex. 1.00)