Account Summary
The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments
Learn about the different ways you can pay your bill online.

Update Your Personal Info
Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are
Access the same important information on your phone, tablet, or computer.

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News & Announcements
Access our archive of new releases, feature stories and more.

Careers at OUC
Find out if a career at OUC might be right for you.

Investor Relations
OUC strives to make public information readily available.

The History of OUC
Standing out as The Reliable One since 1923.

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NOTICE: We will upgrade ouc.com on April 16 to provide you with a streamlined, more user-friendly experience. Learn about new features and find answers to frequently asked questions at ouc.com/new-website.

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AVISO: Estaremos actualizando a ouc.com el 16 de abril para ofrecerle una experiencia simplificada y más fácil de usar. Aprenda más sobre nuevas funciones y revise nuestra lista de preguntas frecuentes en ouc.com/nuevo-sitio-web.

Customer Support

We want to provide answers to your questions and problems as quickly as possible. That’s why we’ve provided a range of options for you to reach OUC. From online frequently asked questions to phone or email customer service, contact us in the way that best fits your needs.

For 24-hour customer service concerning power outages and water trouble, please call 407-423-9018 or visit our Outage Map in English or Spanish.

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Frequently Asked Questions

Browse all FAQs

Outages & Problems More about Outages & Problems

report outages — Report an Outage

Register for Alerts

outage map — Outage Map

tree trimming — Request Tree Trimming

hazardous conditions — Report Hazardous Condition

streetlight — Report a Streetlight Outage