SCAM ALERT: Be alert for potential scammers trying to impersonate OUC employees over the phone. We’ll never call or text to request bank or credit card information over the phone. If you get a suspicious call, hang up! Protect yourself from scammers and visit OUC.com/scams.

Customer Support

We want to provide answers to your questions and problems as quickly as possible. That’s why we’ve provided a range of options for you to reach OUC. From online frequently asked questions to phone or email customer service, contact us in the way that best fits your needs.

For 24-hour customer service concerning power outages and water trouble, please call 407-423-9018 or visit our Outage Map.

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Frequently Asked Questions

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