Account Summary

The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments

Learn about the different ways you can pay your bill online.

Update Your Personal Info

Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are

Access the same important information on your phone, tablet, or computer.

Manage My Account

Log in to view and pay your bill, update your info and more.

Residential Rebates Information

Incentives for making your home more efficient.

Start, Stop, Move

It's easy to start, stop or move services.

In-Home Energy & Water Audits

Find out how to improve your home's efficiency

Vertical Real Estate & Attachments

For your company's communication deployment plan

The OUC Business Service Center

Designed to assist mid-sized and large commercial customers.

OUConvenient Lighting & OUCooling

Lighting and Cooling Solutions

Service Rates & Costs

Find the current rates schedule for your business

OUC Solar Solutions

The world’s solar landscape is expanding.

Community Involvement & Educational Programs

OUC believes in strengthening our community.

Electric Vehicles

Making Central Florida a national leader in EV readiness.

For Teachers & Students

Educational resources for teachers and kids.

News & Announcements

Access our archive of new releases, feature stories and more.

Careers at OUC

Find out if a career at OUC might be right for you.

Investor Relations

OUC strives to make public information readily available.

The History of OUC

Standing out as The Reliable One since 1923.

News & Announcements


OUC Ready For Tonight's Cold Temps

Jan 27, 2022

ORLANDO – OUC—The Reliable One is ready to provide extra power for home heating systems during this cold snap. All OUC power generation and transmission systems are ready to go, and extra crews will be standing by through the evening and early morning hours. With the cooler weather, OUC wants to remind customers to be safe when keeping warm. By following these energy saving and safety tips, customers can stay comfortable during the cold weather:

  • Set your thermostat to 68 degrees. For each degree above 68, the heating portion of your bill will increase four to six percent. 
  • Heating may account for more than half of a home’s energy use this week.
  • Turn the heater down or off when no one is home.
  • Set the thermostat fan to auto and replace dirty filters to allow your system to operate as efficiently as possible. 
  • Keep portable heaters at least three feet away from furniture, bedding, walls, clothing and other flammable items.
  • An electric blanket can help keep you warm on a cold night, but follow the manufacturer’s instructions and make sure to turn it off and unplug it when not in use.
  • Never tuck in an electrical blanket.
  • Never use your stove or oven to heat your home. 
  • If temperatures drop below freezing, cover any exposed water pipes and leave pool pumps running.
  • If the sun does come out today, open drapes and blinds to let the sun’s warmth in. Then, close those drapes and blinds tonight.
  • Check under doors and around windows for cool air coming in and seal these areas.
  • You can set a ceiling fan to run in the clock-wise direction. Doing so, will force warmer air towards the floor.

Customers may report outages by calling OUC’s 24-hour Emergency Service hotline at 407-423-9018

About OUC—The Reliable One

Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to about 400,000 accounts in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. Visit www.ouc.com to learn more about our commitment to reliability, affordability and sustainability.