Account Summary

The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments

Learn about the different ways you can pay your bill online.

Update Your Personal Info

Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are

Access the same important information on your phone, tablet, or computer.

Manage My Account

Log in to view and pay your bill, update your info and more.

Residential Rebates Information

Incentives for making your home more efficient.

Start, Stop, Move

It's easy to start, stop or move services.

In-Home Energy & Water Audits

Find out how to improve your home's efficiency

Vertical Real Estate & Attachments

For your company's communication deployment plan

The OUC Business Service Center

Designed to assist mid-sized and large commercial customers.

OUConvenient Lighting & OUCooling

Lighting and Cooling Solutions

Service Rates & Costs

Find the current rates schedule for your business

OUC Solar Solutions

The world’s solar landscape is expanding.

Community Involvement & Educational Programs

OUC believes in strengthening our community.

Electric Vehicles

Making Central Florida a national leader in EV readiness.

For Teachers & Students

Educational resources for teachers and kids.

News & Announcements

Access our archive of new releases, feature stories and more.

Careers at OUC

Find out if a career at OUC might be right for you.

Investor Relations

OUC strives to make public information readily available.

The History of OUC

Standing out as The Reliable One since 1923.

Pay My Bill

From online options to a location near you, there are a variety of ways to pay your OUC bill.

With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes.

Add Billing Alerts by texting SUB to 69682 (myOUC) or by setting your preferences by logging in to your myOUC online profile. Once logged in, click Alerts on the left navigation and then click Manage Preferences.

Payments are no longer accepted at OUC's Downtown Orlando and Gardenia walk-in centers.

 
Access Bill Online
Payment Source
Payment Frequency
Fees
eCheck
Bank Account
One-time
Free
Credit Card
Debit, Credit
One-time
Residential: $2.50
Commercial: $5.00
AutoPay
Bank Account
Recurring
Free
Pay By Mail
Check, Money Order
One-time
Cost of Postage
Pay By Phone
Debit, Credit
One-time
eCheck: free,
Credit/Debit:
$2.50 (Residential),
$5.00 (Commercial)
Pay In Person
Check, Cash, Money Order
One-time
Free
eCheck
Access Bill Online
Payment Source Bank Account
Payment Frequency One-time
Fees Free
Credit Card
Access Bill Online
Payment Source Debit, Credit
Payment Frequency One-time
Fees Residential: $2.50 per transaction under $1,000 Commercial: $5 per $1,000 transaction
AutoPay
Access Bill Online
Payment Source Bank Account
Payment Frequency Recurring
Fees Free
Pay By Mail
Access Bill Online
Payment Source Check, Money Order
Payment Frequency One-time
Fees Cost of Postage
Pay By Phone
Access Bill Online
Payment Source Debit, Credit
Payment Frequency One-time
Fees Free for eCheck, $2.50 (Residential per transation, up to $1,000), $5.00 (Commercial per $1,000 transaction) for Credit/Debit
Pay In Person
Access Bill Online
Payment Source Check, Cash, Money Order
Payment Frequency One-time
Fees Free

Pay by eCheck

This easy-to-use system lets you pay your OUC bill online with a check.
Best of all, the service is free and available whenever you are —
24 hours a day, 7 days a week.

Payment Validation for eCheck Transactions

Please Take Note: Effective March 19, 2022, OUC has implemented
new bank account validation rules for eCheck payments as an
added security measure to better detect fraud. After validation,
the information can be saved on your myOUC.com or phone
profile for future use. If payment is unsuccessful, please contact
your financial institution for factors that prevented the transaction
from clearing your bank account.

Pay by eCheck

Pay by Credit/Debit Card

Residential
The processing fee for residential customer credit/debit card payments made over the phone or on myOUC is $2.50 per transaction under $1,000. Payments are processed safely and securely by third-party vendor Bill2Pay and appear on your statement as B2P* OUC.

Commercial
The processing fee for commercial customer credit/debit card payments made over the phone or on myOUC is $5 per $1,000 transaction. Customers are able to pay up to $100,000 daily in one transaction. Payments are processed safely and securely by third-party vendor Bill2Pay and appear on your statement as B2P* OUC.

Read Bill2Pay's Frequently Asked Questions (FAQs)

Pay by Credit Card

AutoPay

This automatic bill payment system allows OUC to deduct your
monthly utilities statement amount from your checking or savings
account.

OUC does not offer the automatic debit of a credit card as a
recurring payment option.

Log in to Learn more about AutoPay
Download AutoPay Brochure

Pay by Mail

Payments with bill stub mail to:
OUC
PO Box 31329
Tampa, FL 33631-3329

For payments without bill stub or for correspondence mail, find the address on the Contact Us page.

Pay by Phone

Call 407-423-9018 to make a payment using our automated
phone system 24 hours a day. Please have your account number
available when you call.

Pay in Person

OUC has partnered with several payment service providers throughout Orange and Osceola County. Payments made at any of these local centers are applied to OUC account in real time. As of October 1, 2024, a $1.30 convenience fee has been waived for payments made via cash, money order, check or debit card, at all participating MoneyGram, Fidelity Express, Amscot and Western Union locations.

View Payment Locations