Important Storm Message: We anticipate our entire territory will be restored by 11:59 p.m., Saturday, Oct. 12. Exceptions apply to homes with damage to customer-owned electrical equipment. If you are without power, please check your meter base and weather head for damage. If repairs are needed, please have them performed by a licensed electrician and inspected by the City or County and then contact us to reinstate the service. Disconnects for non-payment are suspended for all customers. For storm information, visit OUC’s Storm Center.

 Mensaje importante sobre la tormenta: Anticipamos que el servicio en todo nuestro territorio se restablecerá a las 11:59 p. m. del sábado 12 de octubre, con excepciones a hogares con daños en el equipo eléctrico propiedad del cliente. Si no tiene electricidad, verifique la base del contador y el cabezal de entrada para ver si hay daños. Si necesita reparaciones, solicite que las realice un electricista autorizado y que las inspeccione la ciudad o el condado y luego comuníquese con nosotros para restablecer el servicio. Las desconexiones por falta de pago están suspendidas para todos los clientes. Para obtener información sobre la tormenta, visite el centro de tormentas de OUC.

Pay My Bill

From online options to a location near you, there are a variety of ways to pay your OUC bill.

With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes.

Add Billing Alerts by texting SUB to 69682 (myOUC) or by setting your preferences by logging in to your myOUC online profile. Once logged in, click Alerts on the left navigation and then click Manage Preferences.

Payments are no longer accepted at OUC's Downtown Orlando and Gardenia walk-in centers.

 
Access Bill Online
Payment Source
Payment Frequency
Fees
Access Bill Online
Payment Source Bank Account
Payment Frequency One-time
Fees Free
Access Bill Online
Payment Source Debit, Credit
Payment Frequency One-time
Access Bill Online
Payment Source Bank Account
Payment Frequency Recurring
Fees Free
Access Bill Online
Payment Source Check, Money Order
Payment Frequency One-time
Access Bill Online
Payment Source Debit, Credit
Payment Frequency One-time
Access Bill Online
Payment Source Check, Cash, Money Order
Payment Frequency One-time
Fees Free

Pay by eCheck

This easy-to-use system lets you pay your OUC bill online with a check.
Best of all, the service is free and available whenever you are —
24 hours a day, 7 days a week.

Payment Validation for eCheck Transactions

Please Take Note: Effective March 19, 2022, OUC has implemented
new bank account validation rules for eCheck payments as an
added security measure to better detect fraud. After validation,
the information can be saved on your myOUC.com or phone
profile for future use. If payment is unsuccessful, please contact
your financial institution for factors that prevented the transaction
from clearing your bank account.

Pay by eCheck

Pay by Credit/Debit Card

Residential
The processing fee for residential customer credit/debit card payments made over the phone or on myOUC is $2.50 per transaction under $1,000. Payments are processed safely and securely by third-party vendor Bill2Pay and appear on your statement as B2P* OUC.

Commercial
The processing fee for commercial customer credit/debit card payments made over the phone or on myOUC is $5 per $1,000 transaction. Customers are able to pay up to $100,000 daily in one transaction. Payments are processed safely and securely by third-party vendor Bill2Pay and appear on your statement as B2P* OUC.

Read Bill2Pay's Frequently Asked Questions (FAQs)

Pay by Credit Card

AutoPay

This automatic bill payment system allows OUC to deduct your
monthly utilities statement amount from your checking or savings
account.

OUC does not offer the automatic debit of a credit card as a
recurring payment option.

Log in to Learn more about AutoPay
Download AutoPay Brochure

Pay by Mail

Payments with bill stub mail to:
OUC
PO Box 31329
Tampa, FL 33631-3329

For payments without bill stub or for correspondence mail, find the address on the Contact Us page.

Pay by Phone

Call 407-423-9018 to make a payment using our automated
phone system 24 hours a day. Please have your account number
available when you call.

Pay in Person

OUC has partnered with several payment service providers throughout Orange and Osceola County. Payments made at any of these local centers are applied to OUC account in real time.

View Payment Locations