We want to keep you informed. That’s why we’ve made it easy for you to choose which alerts we send you and how.
You have the capability to log in to your myOUC account to access these features:
- Select your desired communication channel of voice, text or email.
- Option to add additional contacts—great for family members or roommates.
- Select your preferred time window to receive alerts.
We currently offer alerts for:
- Electrical Outage: Receive status updates for power outages.
- Water Issue: Receive status updates for reported water problems.
- Statement Ready: Receive notifications when your billing statement is available to be viewed on myOUC. The notification includes the total amount due and any past due or credit balance. AutoPay customers will receive a notification that their statement is ready to be reviewed and the amount and date of the scheduled bank draft.
- Payment Reminder: Receive notifications when your payment is due, not paid five days from the due date, and two days past due. AutoPay customers will also receive a reminder the day before scheduled fund withdrawal.
- Payment Status: Receive notifications that a payment was received or if there is a problem receiving the payment.
View OUC's Outage Map