Why do you charge a deposit?

Since we provide service before it is actually billed, we may require a security deposit to initiate service. Based on credit and OUC payment history, some customers may be required to pay a deposit before utility service is initiated. New customers with one late payment during the first six months of service or one forced collection attempt during any 12-month period may be billed for a new or additional deposit based on twice the customer's average monthly bill.

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