Frequently Asked Questions

Will OUC require access to my property to install a digital meter?

OUC employees and authorized OUC contractors regularly need to gain access to customers’ property to inspect, perform maintenance and other tasks required to provide service. As a condition of continued service, customers must provide authorized OUC personnel unimpeded and safe access to OUC meters and associated service delivery equipment at all times. At OUC, the safety of our employees is our priority. Customers can help keep OUC employees safe when accessing their property by:

  • Providing a safe unimpeded path free of any obstacles or holes that could cause injury
  • Securing animals away from OUC equipment allowing personnel to avoid bites or aggressive behavior

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