The Power to Manage Your Utility Costs
At their core, electric meters measure the energy provided to your home or business. However, the advanced, digital electric meter technologies used by OUC provide customers with additional benefits including:
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An easy-to-read monitor
- Online access to detailed information about your daily energy use by logging into your online account at myOUC
- Consumption alerts
- Prepaid metering options
Advanced Metering Infrastructure (AMI) electric meters, sometimes called digital or smart meters, enable OUC to read meters remotely and in many cases, remotely perform swift reconnection of electric service after a move-in or payment. These capabilities drive down costs while ensuring accurate and timely billing for the customer. The AMI electric meters that OUC utilizes communicate over a low power ‘mesh network’ that meets all Federal Communications Commission (FCC) guidelines and safety standards.
Read Frequently Asked Questions
FAQ's - Frequently asked questions about OUC's new digital meters
How to Read Your OUC Water Meter
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First locate your meter and open the cover.
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If the meter inside is covered by silt, sand or surface water, uncover and open the small metal lid on top of the meter.
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Clean off meter glass so you can see dial clearly.
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After recording your reading, make sure all water is turned off both inside and outside the house.
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Look very carefully at the red pointer to see if it is moving. If the pointer is moving, you may have a leak.
Monitor Your Usage And Save
By learning to read your OUC meters, you can take control of how much energy and water your household uses each month. Simply by taking periodic readings, you can see when your personal “peak” usage may be and what appliances or applications may use more electricity or water than you think.
Reading Your Meters
Depending on where you live, you may have a different style of meter. Units with digital displays make taking a reading simple — just copy the number as it reads on the meter. If your meter has dials, see inside for instructions on how to take an accurate reading.
Keep a Daily Scorecard
Read your meters at the same time each day, preferably once a week. Keep track of the KWH or gallons used and compare it your previous readings to determine how it fluctuates depending on how your household uses water or appliances
To Calculate Your Electric and Water Costs
To determine your electric or water costs over a day, week or month, take two readings over a period of time and use the formulas below. Click here to find your current OUC water and electric rates.
Please note that your rates will differ depending on how much energy or water you used (also known as “tiered rates”), who your utility provider is for each service, and where in Central Florida you live.
For additional questions about reading your meter, call OUC Customer Service at 407-423-9018.
Section 15A.Traditional Metering of OUC’s Electrical Service Policy is as follows:
Meters are scheduled for monthly readings and visual inspections prior to billing. A period of approximately 30 days is maintained for each billing period. The period between meter reading and billing is used to follow up on meter irregularities and access problems reported by the meter reader. Each customer shall at all times allow OUC unimpeded and safe access to meters and associated service delivery equipment for such inspections and readings. If a customer fails to provide such access to OUC, OUC may terminate service in accordance with the Service Termination Procedures. Estimated billing may occur on accounts with meter irregularities or access problems not resolved prior to the regular scheduled billing date.