Account Summary

The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments

Learn about the different ways you can pay your bill online.

Update Your Personal Info

Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are

Access the same important information on your phone, tablet, or computer.

Manage My Account

Log in to view and pay your bill, update your info and more.

Residential Rebates Information

Incentives for making your home more efficient.

Start, Stop, Move

It's easy to start, stop or move services.

In-Home Energy & Water Audits

Find out how to improve your home's efficiency

Vertical Real Estate & Attachments

For your company's communication deployment plan

The OUC Business Service Center

Designed to assist mid-sized and large commercial customers.

OUConvenient Lighting & OUCooling

Lighting and Cooling Solutions

Service Rates & Costs

Find the current rates schedule for your business

OUC Solar Solutions

The world’s solar landscape is expanding.

Community Involvement & Educational Programs

OUC believes in strengthening our community.

Electric Vehicles

Making Central Florida a national leader in EV readiness.

For Teachers & Students

Educational resources for teachers and kids.

News & Announcements

Access our archive of new releases, feature stories and more.

Careers at OUC

Find out if a career at OUC might be right for you.

Investor Relations

OUC strives to make public information readily available.

The History of OUC

Standing out as The Reliable One since 1923.

News & Announcements


OUC Prepares for Tropical Storm Helene

Sep 24, 2024

Español

Encourages Customers to Register for Alerts, Reminds Everyone of Storm Safety

ORLANDO, Fla. – OUC is currently monitoring Tropical Storm Helene, which is expected to become Hurricane Helene and strike Florida as a Category 3 on Thursday (9/26) night. OUC crews are ready to respond in case of any potential impacts to our service area.

At this time, we urge our customers to prepare now in the following ways:

  • Update your contact information. Customers should log in to their myOUC account to make sure their contact information is current.
  • Sign up for outage alerts. Customer can receive power restoration updates via text message. To sign up, text REG to 69682 or visit OUC.com/alerts. Alerts are available in English and Spanish. OUC’s Outage Map is also a great resource for information.
  • Visit OUC.com/StormCenter. This website resource provides customers with important safety tips for before, during and after severe weather occurs.
  • Stock up and prepare your storm action plan. Stock up on storm supplies and ensure you have a storm action plan for your home, family and pets.

OUC prepares for storm season all year by strengthening our electric and water infrastructure, improving our outage management system and training staff. If a storm does hit, we’re ready to restore power quickly and safely. Stay connected to OUC on our social media channels here and get the latest News & Announcements here.

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About OUC—The Reliable One
For more than 100 years, OUC—The Reliable One has provided exceptional value to its customers and community through the delivery of sustainable and reliable services and solutions. The utility provides electric, water, chilled water, lighting and solar services to more than 400,000 accounts in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. As OUC prepares for the next century, it remains committed to a goal of achieving net zero carbon emissions by 2050 while supporting the Central Florida community with conservation, sustainability and energy efficiency resources. Visit www.ouc.com to learn more.