ATTENTION: All OUC offices, including our Customer Service Centers, are closed Thursday, November 24th and Friday, November 25th in observance of Thanksgiving. We’ll return to normal business hours on Monday, November 28th. You can make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018.

Smart Water Monitoring Device Rebate Form


  1. Must be one of the following approved devices: Flo by Moen™ Smart Water Shutoff, Phyn Plus, Phyn Smart Water Assistant, StreamLabs Control, or StreamLabs Smart Home Water Monitor.  OUC does not endorse specific products, nor is responsible for the performance of the device.  Displayed consumption may not match billed consumption and will not be accepted for billing purposes.  Device must be installed beyond the water meter and backflow prevention device.  Important notice for homes with automatic residential fire sprinklers - improperly installing a smart water monitoring device could hinder the operation of fire sprinklers.  Consult a licensed plumber for guidance.  Rebate amount is 100% of the cost of the device up to $100.00, and excludes tax and shipping.  Previously-owned devices are not eligible for a rebate.
  2. Documentation to be emailed to
  3. Required documents for self-installation (Must be submitted within six months of purchase)
    • Provide a receipt for the device purchase.
      • Brand, model number, and/or SKU must be included.
    • Provide a picture of the installed device.
  4. Required documents for professional-installation (Must be submitted within six months of installation)
    • Receipt for the device purchase, and/or an itemized contractor invoice for the device and/or installation costs.
      • Brand, model number, and/or SKU must be included.
    • If the device is purchased by the customer and then installed by a professional, the receipt for the device and the invoice for the installation must be submitted.
    • Provide a picture of the installed device.

To apply for our new home/new construction rebate please click here.

It is highly recommended to provide this to avoid processing delays.
Please enter 10-digit phone number without dashes (5555555555).
Professionally installed?*

Please enter in dollar and cents amount (ex. 1.00)