ATTENTION: All OUC offices, including our Customer Service Centers, are closed Thursday, November 24th and Friday, November 25th in observance of Thanksgiving. We’ll return to normal business hours on Monday, November 28th. You can make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018.

Energy Conservation Tips

Anytime is a great time for you and your family to discuss your energy usage and find ways to conserve the environment and save money. In addition, OUC offers an online Usage Dashboard to track your daily energy consumption.

Residential Energy Rebates



Ceiling Insulation Upgrade ($0.10/sq.ft.)
The attic is the easiest place to add insulation; it can help lower your energy costs and keep you comfortable through the seasons. To qualify, final insulation level must be R-30 or higher. Existing R-Value, Final R-Value, total square footage and type of installed insulation must be included on the invoice. Homes with an existing insulation value of R-30 or greater are not eligible for this rebate.

For work performed by the customer,
a copy of the receipt which must indicate type and quantity of insulation purchased must be provided. Also, a copy of the coverage chart for the specific type of installed insulation must be provided along with the initial R-Value and the final depth measurement after installation. Total square footage and total bags of installed insulation must be indicated on the rebate form.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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Duct Repair/Replacement (100 percent of cost, up to $100)
Duct leaks make heating and cooling systems work longer and harder to maintain comfort in a home. Properly sealed ducts will lower your energy bill and improve the efficiency and performance of your central heating and cooling systems.

This rebate is applicable to residential improvement projects. To qualify, ducts must be sealed with mastic or mastic with embedded Underwriters Laboratory (UL) approved duct tape on all accessible boots, joints and seams of the Air Duct System (ADS) in both the attic and in any accessible air handler closet. Any penetration of the ADS through the ceiling must be enclosed with a proper draft stop seal. For repairs: Invoice must have a separately-itemized amount for each system repair and must reflect the method of repair used. For replacement: Invoice must have a separately-itemized amount for the new duct system, and include the type of system installed and how it was sealed. 

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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Efficiency Delivered®
Efficiency Delivered provides up to $2,500 of energy and water efficiency upgrades in your home based on your needs. A conservation specialist from OUC will determine which home improvements could save you the most money and then with your approval will arrange for a licensed contractor to do the work. You receive professional installation from a trusted source and save instantly with contributions from OUC. You only pay for your share of the cost for the selected improvements. If you qualify, you may spread payments over an interest-free period of up to 24 months on your utility bill.

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Electric Vehicle purchase or lease ($200)
If you are considering purchasing or leasing an electric vehicle (EV) or recently added one to your garage, OUC has an incentive for you. We are offering a $200 rebate to customers who purchase or lease a plug-in electric vehicle. This rebate is intended for passenger vehicles only. Scooters, skateboards, bicycles, etc. are not eligible.

A rebate application must be submitted within six months of your EV purchase/lease date along with the proof of purchase. Acceptable examples of proof of purchase include: Retail Installment Sale Contract (example), Purchase/Lease Agreement, Sales Agreement, Final Price Sheet, Buyer’s Order (example), or Bill of sale (private sale). The OUC customer and/or authorized person’s name must be on the proof of purchase.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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ENERGY STAR® Heat Pump Water Heater (100% of cost, up to $500)
Utilizing super-efficient technology, an ENERGY STAR® Heat Pump Water Heater that can cut water heating costs by more than half. The contractor and/or retailer's invoice is required to receive this rebate and must reflect the system model number. Proof of ENERGY STAR® qualification is also required to receive this rebate. If receipt does not include the model number, be sure to submit a copy of the retailer’s item description of product installed that can be matched to the proof of purchase.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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ENERGY STAR® Windows ($1.50/sq.ft.)
Energy-efficient windows can help minimize your heating, cooling, and lighting costs. They provide comfort and they also protect your valuables from harmful sun rays. Incentive Requirements: 1. Windows must be National Fenestration Rating Council (NFRC) certified and meet ENERGY STAR® southern regionally-accepted standards of a U-Factor that equals 0.4 or less and a Solar Heat Gain Coefficient (SHGC) that equals 0.25 or less. Invoice must reflect either the separately itemized dimensions for each type of window installed or the total square footage. For more information, please visit www.energystar.gov).


Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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Heat Pump A/C (From $90-$1,630 - see TON/SEER Matrix)
Older central air conditioner units can be very costly to operate and maintain. New units are more efficient and use less energy while lowering your electric bill. Annual energy savings for a 15 Seasonal Energy Efficiency Rating (SEER) or greater unit could be up to 30 percent when compared to a 12 SEER unit. This rebate is applicable to residential improvements projects. New Heat Pump system must be rated 15 SEER or higher. View Ton/SEER Matrix to the right to calculate the rebate amount.

Model numbers for both the indoor and outdoor unit must be included on the invoice. Please have the contractor provide a copy of the Air-Conditioning, Heating, and Refrigeration Institute (AHRI) Certificate, or the AHRI Reference number, that matches the model numbers listed on the invoice.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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Solar Thermal Water Heater (100% of cost, up to $900)
The average system takes up just 40 square feet of roof space and can reduce your water heating consumption by 50%-85%.  OUC offers residential electric customers a rebate of up to $900 for installing a solar thermal water heating system.  To qualify, you must submit a copy of the contractor’s invoice which must list the system’s model number.  Also required is a copy of the system’s FSEC Energy Research Center or Solar Rating & Certification Corporation™ (SRCC) certification sheet.  Pool heating systems are not eligible for this rebate.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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Window Film or Solar Screen ($0.55/sq. ft.)
Installing solar window film on pre-existing homes can help reflect the heat during hot summer days. Your cooling unit will become more efficient. Incentive Requirements: 1. Only east-, west- and south-facing windows qualify. 2. Shading Coefficient (SC) of film or screen must be 0.5 or less and noted on the invoice. 3. ENERGY STAR® qualified double pane windows do not qualify for this rebate. For work performed by the customer: Provide a copy of the manufacturer’s specification to prove 0.5 SC or less and provide the dimensions of each window where the film was installed for square footage calculations.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

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Water Conservation Tips

Understand the importance of watering restrictions, learn about strategic landscaping and make our simple household tips a matter of habit. For more on OUC's high quality water, click here.

Residential Energy Rebates



Ceiling Insulation Upgrade ($0.10/sq.ft.)
The attic is the easiest place to add insulation; it can help lower your energy costs and keep you comfortable through the seasons. To qualify, final insulation level must be R-30 or higher. Existing R-Value, Final R-Value, total square footage and type of installed insulation must be included on the invoice. Homes with an existing insulation value of R-30 or greater are not eligible for this rebate.

For work performed by the customer,
a copy of the receipt which must indicate type and quantity of insulation purchased must be provided. Also, a copy of the coverage chart for the specific type of installed insulation must be provided along with the initial R-Value and the final depth measurement after installation. Total square footage and total bags of installed insulation must be indicated on the rebate form.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top


Duct Repair/Replacement (100 percent of cost, up to $100)
Duct leaks make heating and cooling systems work longer and harder to maintain comfort in a home. Properly sealed ducts will lower your energy bill and improve the efficiency and performance of your central heating and cooling systems.

This rebate is applicable to residential improvement projects. To qualify, ducts must be sealed with mastic or mastic with embedded Underwriters Laboratory (UL) approved duct tape on all accessible boots, joints and seams of the Air Duct System (ADS) in both the attic and in any accessible air handler closet. Any penetration of the ADS through the ceiling must be enclosed with a proper draft stop seal. For repairs: Invoice must have a separately-itemized amount for each system repair and must reflect the method of repair used. For replacement: Invoice must have a separately-itemized amount for the new duct system, and include the type of system installed and how it was sealed. 

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top


Efficiency Delivered®
Efficiency Delivered provides up to $2,500 of energy and water efficiency upgrades in your home based on your needs. A conservation specialist from OUC will determine which home improvements could save you the most money and then with your approval will arrange for a licensed contractor to do the work. You receive professional installation from a trusted source and save instantly with contributions from OUC. You only pay for your share of the cost for the selected improvements. If you qualify, you may spread payments over an interest-free period of up to 24 months on your utility bill.

⬆️ Back to Top


Electric Vehicle purchase or lease ($200)
If you are considering purchasing or leasing an electric vehicle (EV) or recently added one to your garage, OUC has an incentive for you. We are offering a $200 rebate to customers who purchase or lease a plug-in electric vehicle. This rebate is intended for passenger vehicles only. Scooters, skateboards, bicycles, etc. are not eligible.

A rebate application must be submitted within six months of your EV purchase/lease date along with the proof of purchase. Acceptable examples of proof of purchase include: Retail Installment Sale Contract (example), Purchase/Lease Agreement, Sales Agreement, Final Price Sheet, Buyer’s Order (example), or Bill of sale (private sale). The OUC customer and/or authorized person’s name must be on the proof of purchase.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top


ENERGY STAR® Heat Pump Water Heater (100% of cost, up to $500)
Utilizing super-efficient technology, an ENERGY STAR® Heat Pump Water Heater that can cut water heating costs by more than half. The contractor and/or retailer's invoice is required to receive this rebate and must reflect the system model number. Proof of ENERGY STAR® qualification is also required to receive this rebate. If receipt does not include the model number, be sure to submit a copy of the retailer’s item description of product installed that can be matched to the proof of purchase.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top


ENERGY STAR® Windows ($1.50/sq.ft.)
Energy-efficient windows can help minimize your heating, cooling, and lighting costs. They provide comfort and they also protect your valuables from harmful sun rays. Incentive Requirements: 1. Windows must be National Fenestration Rating Council (NFRC) certified and meet ENERGY STAR® southern regionally-accepted standards of a U-Factor that equals 0.4 or less and a Solar Heat Gain Coefficient (SHGC) that equals 0.25 or less. Invoice must reflect either the separately itemized dimensions for each type of window installed or the total square footage. For more information, please visit www.energystar.gov).


Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top


Heat Pump A/C (From $90-$1,630 - see TON/SEER Matrix)
Older central air conditioner units can be very costly to operate and maintain. New units are more efficient and use less energy while lowering your electric bill. Annual energy savings for a 15 Seasonal Energy Efficiency Rating (SEER) or greater unit could be up to 30 percent when compared to a 12 SEER unit. This rebate is applicable to residential improvements projects. New Heat Pump system must be rated 15 SEER or higher. View Ton/SEER Matrix to the right to calculate the rebate amount.

Model numbers for both the indoor and outdoor unit must be included on the invoice. Please have the contractor provide a copy of the Air-Conditioning, Heating, and Refrigeration Institute (AHRI) Certificate, or the AHRI Reference number, that matches the model numbers listed on the invoice.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top


Solar Thermal Water Heater (100% of cost, up to $900)
The average system takes up just 40 square feet of roof space and can reduce your water heating consumption by 50%-85%.  OUC offers residential electric customers a rebate of up to $900 for installing a solar thermal water heating system.  To qualify, you must submit a copy of the contractor’s invoice which must list the system’s model number.  Also required is a copy of the system’s FSEC Energy Research Center or Solar Rating & Certification Corporation™ (SRCC) certification sheet.  Pool heating systems are not eligible for this rebate.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top

 


Window Film or Solar Screen ($0.55/sq. ft.)
Installing solar window film on pre-existing homes can help reflect the heat during hot summer days. Your cooling unit will become more efficient. Incentive Requirements: 1. Only east-, west- and south-facing windows qualify. 2. Shading Coefficient (SC) of film or screen must be 0.5 or less and noted on the invoice. 3. ENERGY STAR® qualified double pane windows do not qualify for this rebate. For work performed by the customer: Provide a copy of the manufacturer’s specification to prove 0.5 SC or less and provide the dimensions of each window where the film was installed for square footage calculations.

Apply Now - OUC Customer   Apply Now - Contractor/Landlord

⬆️ Back to Top