Storm Safety with the Pros - 2024

Storm Center

What Should You Be Doing?

Stay Connected

Stay Connected

Stay connected to OUC's social media on Twitter, Facebook, and OUC's Newsroom for updates and announcements.

Enroll in Outage Alerts

Enroll in Outage Alerts

Keep informed of electric outages and water problems in your area. Register by texting REG to 69682 (myOUC) or log in to myOUC.

Learn More
Update Contact Info

Update Contact Info

Please log in to your myOUC account and verify that your contact information, including phone number and email address, are correct so that we can get information to you quickly.

Are You Experiencing an Outage or Problem?

Report an Outage

Report an Outage

Three easy ways to your outage:

  • Via Text: Text OUT to 69682 (myOUC)
  • Online: Log In to myOUC
  • Via Phone: Use our 24-hour outage reporting line by calling 407-423-9018.

Visit OUC's Outage Map

Check for outages in your area on our Outage Map.

View Map

What to Do If Your Lights Dim or Flicker During a Storm

If your lights briefly dim or flicker during or immediately following stormy weather, don’t worry.

  • These incidents are a normal occurrence as OUC’s electrical grid isolates damaged circuits to minimize larger outages. Often, these events involve power lines that have been impacted by high winds, flying debris or vegetation, such as falling trees or tree limbs.
  • Dim or flickering lights do not indicate a weakness or fault in OUC’s system. You do not have to call OUC to report these incidents.
  • If your service outage lasts more than 10 minutes, please contact OUC, as this indicates a sustained power outage.

Please be aware that OUC conducts ongoing, systematic tree-trimming throughout the year in our entire electrical system to limit both momentary and extended outages. Wildlife protection is also installed at our overhead transformer locations.

Storm events can cause damage that will prevent your power from being restored, even though OUC has made all the necessary repairs to circuits in your area.

Be sure to check the following items

Circuit Breaker

Check Circuit Breakers

Find the breaker panel in your home and turn off every breaker. Then, reset the main breaker, which may be located outside near your electric meter. Return to the breaker panel inside your home and turn each breaker back to the on position.


Check Your Weatherhead

If you are without power, your weatherhead or meter base may have been damaged. It is the homeowners responsibility to have a licensed electrician perform these repairs. To learn more about this type of damage and your responsibility, click here.


Be Safe Around Generators

Portable generators can produce high levels of carbon monoxide. if not used properly, they can cause carbon monoxide poisoning, electric shock or fire. Review our generator safety tips to keep you and your family safe this season.


Electrical Safety and Flooding

It's important to remember that electricity and water are a dangerous combination. Avoid standing water as it could potentially be energized with electrical current from downed powerlines and other electrical equipment. If your home is impacted by flooding following a storm please take extreme caution and notify OUC immediately.