Exclamation mark  ATTENTION: OUC has been made aware by the U.S. Postal Service that mail delivery delays may cause your most recent OUC bill to arrive later than anticipated. Log into to my.OUC.com to view, print, and pay your bill. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
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OUC Customer Service Representative

Customer Service

Providing outstanding customer service is one of the most important things we do at OUC. We recruit people who appreciate the value of lifetime customer relationships with the skills to maximize customer satisfaction.

If you are customer-oriented and able to communicate well by phone, in person, in writing, and on the Internet, consider joining our team. A basic understanding of how our business works and the ability to apply this knowledge when communicating with external customers is also important.

Our customer service representatives provide superior service in a number of ways, including:

  • Handling billing inquiries and service requests
  • Explaining electric and water charges to our customers
  • Offering advice about how our customers can save energy and money
  • Explaining company policies, procedures and government regulations as they relate to customer billing and service

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