Exclamation mark  ATTENTION: OUC has been made aware by the United States Postal Service that delays in mail delivery may cause your most recent OUC bill to arrive later than anticipated. You can obtain a copy by signing in to your my.OUC.com account, where you can review your balance, print/view your bill and pay your bill online any time. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.OUC.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.
Contractor Requirements

Contractor Requirements

Enrollment for the PCN Program is now open and we are accepting applications through Vendorlink

  1. Ability to service OUC's territory which includes the City of Orlando, a portion of unincorporated Orange County, and the City of St. Cloud.
  2. Contractor will contact the customer within one (1) business day after being solicited.
  3. A minimum of three (3) years experience as a Contractor related to the respective discipline of expertise.
  4. Contractor and/or subcontractor personnel who perform work in connection with this contract shall meet the requirements of OUC's drug policy.
  5. Contractor and/or subcontractor personnel shall have statewide criminal and employee background check procedure as part of their company policy.
  6. Contractor shall have adequate means of communication necessary to perform all aspects of the program including:
    - Office Phone
    - Cell Phone/Pager
    - After-hours Contact Numbers
    - Email
    - Facsimile (Fax)
  7. Contractor shall be licensed as required by the city, county, state, and/or federal government to perform this type of work.
  8. Contractor shall comply with all local, state, and federal regulations – environmental or otherwise.
  9. All Contractor vehicles must have their company logo displayed in a conspicuous location.