Account Summary

The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments

Learn about the different ways you can pay your bill online.

Update Your Personal Info

Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are

Access the same important information on your phone, tablet, or computer.

Manage My Account

Log in to view and pay your bill, update your info and more.

Residential Rebates Information

Incentives for making your home more efficient.

Start, Stop, Move

It's easy to start, stop or move services.

In-Home Energy & Water Audits

Find out how to improve your home's efficiency

Vertical Real Estate & Attachments

For your company's communication deployment plan

The OUC Business Service Center

Designed to assist mid-sized and large commercial customers.

OUConvenient Lighting & OUCooling

Lighting and Cooling Solutions

Service Rates & Costs

Find the current rates schedule for your business

OUC Solar Solutions

The world’s solar landscape is expanding.

Community Involvement & Educational Programs

OUC believes in strengthening our community.

Electric Vehicles

Making Central Florida a national leader in EV readiness.

For Teachers & Students

Educational resources for teachers and kids.

News & Announcements

Access our archive of new releases, feature stories and more.

Careers at OUC

Find out if a career at OUC might be right for you.

Investor Relations

OUC strives to make public information readily available.

The History of OUC

Standing out as The Reliable One since 1923.

 Important Storm Message: We anticipate our entire territory will be restored by 11:59 p.m., Saturday, Oct. 12. Exceptions apply to homes with damage to customer-owned electrical equipment. If you are without power, please check your meter base and weather head for damage. If repairs are needed, please have them performed by a licensed electrician and inspected by the City or County and then contact us to reinstate the service. Disconnects for non-payment are suspended for all customers. For storm information, visit OUC’s Storm Center.

 Mensaje importante sobre la tormenta: Anticipamos que el servicio en todo nuestro territorio se restablecerá a las 11:59 p. m. del sábado 12 de octubre, con excepciones a hogares con daños en el equipo eléctrico propiedad del cliente. Si no tiene electricidad, verifique la base del contador y el cabezal de entrada para ver si hay daños. Si necesita reparaciones, solicite que las realice un electricista autorizado y que las inspeccione la ciudad o el condado y luego comuníquese con nosotros para restablecer el servicio. Las desconexiones por falta de pago están suspendidas para todos los clientes. Para obtener información sobre la tormenta, visite el centro de tormentas de OUC.
Generation and Restoration

Generation & Restoration

When things are running normally, power delivery is as automatic as a heart pumping blood. But what happens when things aren’t running normally? Our simplified explanation of power generation will help to make sense of how utilities restore power when there’s an interruption.

How Does Electricity Get to My Home?


Where Does My Power Come From?

OUC's electric distribution system works much like the human circulatory system. Just as blood flows from your heart by way of arteries through shoulders and arms to get to your fingers, electricity does much the same to get to your home. View the list below to see how the process works.

Power Generation

  1. Electricity flows from a power plant through high-voltage transmission lines.

  2. At substations, transformers reduce voltage and re-route electricity to main feeder lines, or circuits, that take power into the community. Each feeder line is protected by a circuit breaker.

  3. Lateral lines connected to main feeder lines route electricity through smaller areas like neighborhoods and subdivisions.

  4. Nearing the end of the line, transformers on individual poles reduce voltage and distribute electricity to homes and businesses. Typically, one transformer services about four homes.

  5. The electric connection at your house is the last stop for electricity.


  • Neighbor Has Power But I Do Not

    My Neighbor Has Power But I Don’t What you need to know. Learn More

  • OUC Solar Solutions Doing our part to promote solar. Learn More

  • Power Generation

    Power Generation Learn where your power comes from. Learn More

  • Power Restoration

    Power Restoration How OUC restores power. Learn More