Important Storm Message: We anticipate our entire territory will be restored by 11:59 p.m., Saturday, Oct. 12. Exceptions apply to homes with damage to customer-owned electrical equipment. If you are without power, please check your meter base and weather head for damage. If repairs are needed, please have them performed by a licensed electrician and inspected by the City or County and then contact us to reinstate the service. Disconnects for non-payment are suspended for all customers. For storm information, visit OUC’s Storm Center.

 Mensaje importante sobre la tormenta: Anticipamos que el servicio en todo nuestro territorio se restablecerá a las 11:59 p. m. del sábado 12 de octubre, con excepciones a hogares con daños en el equipo eléctrico propiedad del cliente. Si no tiene electricidad, verifique la base del contador y el cabezal de entrada para ver si hay daños. Si necesita reparaciones, solicite que las realice un electricista autorizado y que las inspeccione la ciudad o el condado y luego comuníquese con nosotros para restablecer el servicio. Las desconexiones por falta de pago están suspendidas para todos los clientes. Para obtener información sobre la tormenta, visite el centro de tormentas de OUC.

OUCooling

OUCoolingOUCooling District Energy Services
Thanks to OUCooling, building owners are enjoying lower A/C-related electric charges and reducing their capital and operational costs, too. This innovative, reliable service enables commercial property owners to outsource the production of chilled water for their air-conditioning needs. Chilled water systems are approximately 25 percent more energy efficient than traditional air conditioning systems.  

For More Information
For information on OUCooling District Cooling Services, businesses should contact Erick Rocher, Director of Chilled Water Services, at 407-434-2647 or erocher@ouc.com.

OUCooling, also known as Chilled Water Services, consists of the production and distribution of chilled water between 39ºF and 42ºF for air conditioning applications. The chilled water is generated at centralized energy plants and delivered through an underground piping system to a wide variety of subscribed customers, including residential, commercial, institutional and industrial facilities. Services are offered to prospective customers as an alternative to other air conditioning options they may be considering. Typically, OUCooling services require a contractual commitment of twenty years.

All buildings are air-conditioned by chilled water coils. Warm air blown over these coils, cooling the air as it passes through. With OUCooling, all the equipment used to cool the water (cooling tower, pump and chiller equipment) is housed in one central facility. At the facility, water is cooled to 39ºF and piped to participating buildings to cool them. The water is then recycled to its central facility to be cooled again before repeating the cycle. Currently, OUC operates two chilled water plants that serve Parramore and downtown Orlando partners. Underground “loops” run from each facility to buildings partnered with OUCooling.

OUCooling replaces the traditional outside air conditioning unit for residential customers. Each residential customer still has an air handler on the inside of their unit, which is not an OUC piece of equipment, it is owned by the building. Next to the air handler, likely inside the same closet, there is an OUC meter that measures the amount of chilled water used to cool the home. If the resident turns off their thermostat and notices the meter continuing to move, then there is possibly a defective valve inside the pipe which is supposed to close when the air conditioner is not in use. Contact OUC and we will work closely with building management to ensure the problem is repaired.


  • Smaller mechanical rooms
  • No insurance requirements
  • Federal income tax savings
  • Improved property resale value
  • Reduced customer initial-build capital investment
    • OUC provides design, construction and ownership of chilled water central energy plant
  • Reliable operation and maintenance service
    • On-site experienced plant operators
    • Remote monitoring with 24/7 response
    • Overall lower customer operational risk
  • Reduced environmental impacts
    • Efficient use of electrical power
    • Water conservation

OUCooling brings the economy and security of district cooling to more and more customers. Below is a partial list of Orlando-area companies already enjoying the benefits of OUCooling:

  • 100 East Pine St.
  • Lincoln Tower
  • 201 East Pine St.
  • Lockheed Martin
  • City View Apartments
  • Mall at Millenia
  • CNL Center
  • Orange County Convention Center
  • Embassy Suites Downtown
  • Orlando City Hall
  • First Presbyterian Church
  • OUC's Administration Building
  • Florida A&M College of Law
  • Sheraton Vistana Villages
  • Hughes Square
  • Westin Grand Bohemian Hotel

OUCooling map

In this three-part video series, we'll show you how our chilled water services work to maintain a cool and comfortable environment, how to maximize system efficiency and how to troubleshoot common issues.

#1 How Chilled Water is Delivered to Your Building

#2 How to Improve Your System Efficiency

#3 How Your Apartment's Air-conditioning System Works